Terms of service
🧾 Terms & Conditions – House of Shanvi
Last Updated: [31/10/2025]
Welcome to House of Shanvi. These Terms and Conditions govern your use of our website [houseofshanvi.in], operated by House of Shanvi (“we,” “us,” or “our”).
By accessing or purchasing from our site, you agree to these Terms & Conditions.
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1. General
This website is operated from India and follows Indian eCommerce laws.
All communication, orders, and transactions made through this website will be governed by Indian law.
By using this site, you confirm that you are at least 18 years old or accessing it under the supervision of a guardian.
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2. Products
We deal in cotton and silk sarees, handwoven and curated from trusted suppliers.
We make every effort to display product colors and details accurately. However, slight variations may occur due to lighting, screen resolution, or fabric texture.
All product descriptions, prices, and availability are subject to change without notice.
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3. Pricing & Payments
All prices listed are in Indian Rupees (INR) and inclusive of applicable taxes (unless stated otherwise).
We accept secure online payments via Razorpay, UPI, Debit/Credit Cards, and Net Banking.
We reserve the right to update prices or offers at any time.
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4. Shipping & Delivery
Orders are shipped within 2–5 business days of confirmation.
Delivery timelines depend on your location, typically 5–10 business days within India.
Shipping delays due to courier issues, strikes, or natural causes are beyond our control.
Tracking details will be shared once the order is dispatched.
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5. Returns, Refunds & Exchanges
We offer returns or exchanges only in case of damaged or defective products, reported within 48 hours of delivery.
The product must be unused, unwashed, and in original packaging.
Color variation due to screen differences does not qualify for return.
Refunds (if approved) will be processed to the original payment method within 7–10 working days.
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6. Cancellation Policy
Orders can be cancelled before dispatch only.
Once shipped, cancellation is not possible.
For prepaid orders, refund will be issued after deduction of payment gateway charges (if applicable).
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7. Intellectual Property
All images, designs, and content on this website are the property of House of Shanvi.
Unauthorized use, copying, or reproduction of our content is strictly prohibited.
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8. Privacy
We value your privacy. Personal data collected during orders or subscriptions is used only for order fulfillment and communication.
For details, please read our Privacy Policy page.
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9. Limitation of Liability
House of Shanvi is not responsible for any indirect, incidental, or consequential damages arising from the use of this website or products purchased.
In no event shall our liability exceed the total value of the product purchased.
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10. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of Lucknow, Uttar Pradesh courts.
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11. Contact Us
For any questions or concerns regarding these Terms, please contact us at:
📧 Email: [houseofshanvi@gmail.in]
📞 Phone: [9794701971]
🏠 Address: [House of Shanvi, 149 Vikas Nagar Road Sector 11 Vikas Nagar, VIKAS NAGAR, JAI BHARAT PARK, 226022 Lucknow Uttar Pradesh, India}